Workshop

Session 1: Introduction to Jumia and Setting Up Your Account

1. Overview of Jumia and the Benefits of Becoming a Vendor
2. Setting up your vendor account: a step-by-step guide
3. Understanding Jumia’s policies and guidelines for vendors
4. Tips for creating a successful vendor profile on Jumia
5. Introduction to selling on Instagram: benefits and best practices

Session 2: Listing Your Products and Managing Orders

1. Creating product listings: best practices and tips
2. Optimizing your product listings for maximum visibility
3. Understanding the order management process on Jumia
4. Handling customer inquiries and feedback
5. Tips for delivering excellent customer service on Jumia
6. How to use Instagram to showcase and sell your products

Session 3: Growing Your Sales on Jumia and Instagram

1. Understanding Jumia’s advertising and promotion options for vendors
2. Best practices for marketing your products on Jumia and Instagram
3. Tips for pricing your products competitively
4. Strategies for growing your sales on Jumia and Instagram
5. Q&A session